Privacy Policy

Effective date: Avril 2024 · Last updated: Juin 2026

1. Introduction This Privacy Policy explains how The Wild Zoomies ("we", "us", or "our"), operated by The Wild Zoomies, a company registered in France, with its registered office at 75018 Paris, France, collects, uses, and protects your personal data when you visit or make a purchase on www.thewildzoomies.com (the "Site"). We act as the data controller and process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés). For any privacy question, contact us at [contact email].

2. What data we collect We collect data you provide directly and data collected automatically. Data you provide includes your name, email address, billing and contact details, and account login information. Data related to your order includes the products purchased and payment confirmation (we do not store your full card details — these are handled by our payment provider). Data collected automatically includes your IP address, device and browser type, pages viewed, and interactions with the Site, gathered through cookies and similar technologies.

3. Why we use your data and on what legal basis We use your personal data to: process and deliver your orders and provide customer support (legal basis: performance of a contract); manage your account (performance of a contract); send service emails such as order confirmations and download links (performance of a contract); send marketing communications where you have opted in (legal basis: your consent, which you can withdraw at any time); prevent fraud and secure the Site (legal basis: our legitimate interest); comply with our legal and tax obligations (legal basis: legal obligation); and analyse and improve the Site (legal basis: your consent for non-essential cookies, or our legitimate interest).

4. Who we share your data with We share data only as necessary with trusted third-party processors who act on our instructions, including: our e-commerce platform Shopify, which hosts the Site and processes order data; our payment providers (e.g., Shopify Payments and/or [provider]) to process payments securely; our email and marketing tools (e.g., [provider]) to send communications; and analytics providers (e.g., [provider]). We may also disclose data where required by law or to protect our rights. We never sell your personal data.

5. Cookies We use cookies and similar technologies to operate the Site, remember your preferences, secure your session, and (with your consent) measure audience and personalize content. You can manage your preferences through our cookie banner or your browser settings. Some essential cookies are necessary for the Site to function and cannot be disabled.

6. International data transfers Some of our processors may store or process data outside the European Economic Area. Where this happens, we ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses or an adequacy decision, to protect your data.

7. How long we keep your data We keep your personal data only as long as necessary for the purposes described above. Order and invoicing data is retained for the period required by French tax and commercial law (generally 10 years). Account data is kept while your account is active. Marketing data is kept until you withdraw consent or after a period of inactivity of 1 year. Cookie data is kept for the duration set out in our cookie information.

8. Your rights Under the GDPR, you have the right to access your data, to rectify inaccurate data, to request erasure, to restrict or object to processing, to data portability, and to withdraw consent at any time where processing is based on consent. You also have the right to define guidelines for the handling of your data after your death. To exercise these rights, contact us at [contact email]. We will respond within one month. If you believe your rights have not been respected, you may lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).

9. Data security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration, including encryption in transit and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children The Site is not intended for children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us so we can delete it.

11. Changes to this Privacy Policy We may update this Privacy Policy from time to time. Any material change will be posted on this page with a new "Last updated" date.

12. Contact The Wild Zoomies — [legal entity name], [registered address], France. Email: [contact email]. Website: [your store URL]. Data protection contact: [contact email or DPO details].